Cheap ViewSonic N3760W 37" LCD HDTV (Electronics) Price

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Customer Reviews of ViewSonic N3760W 37" LCD HDTV

remote was DOA
TV is great, tons of inputs, works pretty well as a monitor. Black case looks very sleek, and the VESA mount I got here works great on the wall. Menus are a little complex, but I can deal. However, the remote was DOA. Making things worse, there are no universal remote codes. I was told the remotes were out of stock, and it could take 4-6 months to get one. That's just unacceptable for a TV this expensive. My 15" APEX TV has universal remote codes. After sending an emails to people higher up the ladder, I got my remote by 9:30 AM next day air. I would buy again, but there are some drawbacks.

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Great TV -- some annoying side issues
A truly excellent LCD TV with a razor sharp picture. The built-in high definition digital tuner receives from the roof antenna the many local channel alternates (e.g. 5.0, 5.1, 5.2 etc.) that provide local weather, traffic and other programming 24/7. The TV is portable and lightweight at 68 lbs. The stand that the TV sits on is included (which is often not the case with the big name brands!) and does the job just fine. The inputs at the back of the TV are clearly labeled and include a lid that snaps shut, nicely hiding the unsightly tangle of wires inside the case. Discreet buttons vertically arranged on the right side of the cabinet enable manual control of channel, volume, menu, source and power, in case the remote control is misplaced. And by the way, the ViewSonic is hundreds of dollars less than comparable LCD built in digital tuner HDTVs. <
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>All of this should merit it 5 stars -- except for these issues that I found disagreeable: <
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>1.) The Remote Control. This has to be one of the more poorly designed remotes <
>available. Rows and rows of small black buttons with microscopic printing make it a challenge to engage the other functions of the TV besides channel select and volume adjust, which are fortunately easier to locate. I would definitely prefer to use my satellite remote with this TV except for Issue #2 -- <
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>2.) No universal Remote Codes for this TV. ViewSonic customer service reps. shrug this off as no big deal, but when this is something that every other manufacturer offers, I'm left puzzled at their attitude. Now I'm back to using 2 remote controls when I watch TV, when even my ancient Sharp TV could be operated from the satellite remote. This is definitely less convenient and not customer friendly! <
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>3.) The Picture-in-Picture has huge limitations ViewSonic does not tell you about. <
>Not in the manual nor on the website. The customer service reps. are not aware of it. The "primary source" can be antenna, cable/satellite, DVD, etc. whatever you like. This is as it should be. However, the "secondary source" MUST be plugged into the HDMI port in order for the PIP to function. Unless you have the absolute newest equipment with HDMI connections, you are out of luck on your PIP. Now I am compelled to lay out quite a bit of money on a new HD receiver if I ever hope to use the PIP function. Quite a disappointment! <
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>Because these issues negatively impact my enjoyment of the TV, I can only rate it <
>at 3 stars. But that gorgeous picture with that nice price tag does make up for it some!

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The TV gets 5 stars, Customer Service gets 1 star
Bought this TV, the remote doesn't work properly. Have to get up to change channels & volume, can't switch over to other inputs, can't access settings, etc. <
>After contacting customer support (had to call numerous times, never got the promised call-back, long wait times, etc) I was told that they have no replacement remotes in stock and I'd have to wait until they get them in stock. Rather than return the whole item (I am entitled, but it's a pain and the TV is fine) I said I was willing to accept a universal remote, while I wait. They can't send me a universal and can't even recommend one that works w/ this TV. <
>It's been three weeks and I'm still waiting and very frustrated.