Cheap Talkworks Pro 3.0 (Software) (Windows 98, Windows 2000, Windows Me, Windows 95) Price
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| PLATFORM: | Windows 98, Windows 2000, Windows Me, Windows 95 |
| CATEGORY: | Software |
| MANUFACTURER: | Symantec |
| TYPE: | Call center software, Fax (Facsimile), Fax (Facsimile, Faxing), Telephony, Computer software (programs) |
| MEDIA: | CD-ROM |
| UPC: | 037648144582 |
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Customer Reviews of Talkworks Pro 3.0
No Longer Supported by Symantec This was a good product but Symantec no longer produces or supports it. It no longer works on my Pentium computer and it won't reinstall unless I reformat my hard drive. No, I won't do that. Lorraine (David's Wife) :-(
Professional Software
I've had the opportunity to utilize Talkworks Pro for about four months and it has been an outstanding compliment to my small business. It has done all that I've asked: whether it notifies me of received voicemail, fax or allows me to setup faxback documents for customers, it has been smooth and trouble-free. A nice complement of setup wizards for a variety of functions. I have been pleasantly surprised. A definite thumbs up.
Deceptive and Does Not Work With Some Modems
I downloaded the Talkworks program on a trial basis expecting it to compliment my WinFax program. I had been using WinFax for about two years and had an abundance of data compiled including receive logs, send logs and phonebook information. When the Talkworks download was complete the receive fax component would not work. I could receive calls and send faxes but could not receive faxes. After several frustrating hours, including a visit to the Symantec website, I tried to find a "free" support line that would enable me to talk to a live human being about my problem. I emailed the customer service address and was informed by return email that I could get support for $2.95/minute or $29.95 per incident. Since I was testing the product I thought that was a bit much. I sent another email and informed customer service that if I was not allowed to talk to a service technician free that I would uninstall the product and shop elsewhere. What I did't know was that if I uninstalled the Talkworks software that it would also uninstall the Winfax software and lose all of my data. When I finally talked to a service technician two days later after waiting for 30 minues he informed me that my 56K-PCI fax/modem was not compatable with the Talkworks software. He also informed me that my data would be lost if I uninstalled the program. Based on my experience with the Talkworks program and the degree of difficulty relative to a service technician I would rate the program at 0 stars.