Cheap Sitram Profiserie 5.4-Quart Commercial Stainless Steel Saucepan (Kitchen) Price

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Customer Reviews of Sitram Profiserie 5.4-Quart Commercial Stainless Steel Saucepan

Inferior Quality and Bad Sitram Customer Service
After 6 months of use, the handle holder on the lid came off due to fatigue at welding joints. Since the other pieces also uses spot welding at the handle, I'm fearful for my safety and contacted Sitram Customer Support. This is their response <
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>"While we have the ability to authorize replacement for the defective products that have handles coming off, we are unable to satisfy a request to credit other product that has not shown signs of being defective" <
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>In otherwords, they're not surprised the product is defective and I'm not the only one complaining. If I'm stupid enough to buy a whole set, then I'll have to return each item as it falls apart. Too bad if the defective will maim me in the process. <
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>Stay away from this defective and inferior product if you value your health and safety. <
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>BTW, I contacted Amazon Customer Service and they agreed to accept the return. Love Amazon. <
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great partner in the kitchen. made in france too
I worked in restaurants for many years before going into the federal gov't, and good pans or bad pans would show their true colours over time. <
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>For those w/ any arm/wrist/finger troubles, know that this pan is heavy and the handle not very comfortable as the Sitram Profiserie models, which are still a little heavy (a good sign actually), but with a rounded handle that is easier and "softer" to handle. This pan is a powerhouse, if you will, and can handle and endure heavy use in the kitchen, which is why it is "commercial grade" in both name and quality. My wife finds it very uncomfortable, but I have large hands and am used to holding a dishtowel in my hands when cooking (an old chef's standard accessory). If in doubt, look into the Profiserie line, which is just as good -- I have different sizes of both models. <
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>I would recommend using only wooden spoons and spatulas in this pan. Extra virgin olive oil is the best to use to get the pan going, and using a wooden spatula will keep things from sticking just fine -- scrape when necessary w/ the wooden spatula. Do not forget to keep your wooden spatulas/spoons/cutting boards oiled too. (See my other reviews for suggestions on this topic) <
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>Oil sprays are not necessary and only last so long anyway. This is type of pan that becomes a valued partner in the kitchen. It is a joy to use knowing that you are using a high quality item. It is good to hand wash these pans and to use a little bit of "Bartenders Friend" to keep them shining like new. It is also good not to use high heat, but rather middle heat zones for smooth cooking. <
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>The bottom line is that this pan is perfect, and beats a tephlon or other nonstick pan in durability without trouble. In addition, unlike the nonsticks, you do not have to worry about scratching it, no peeling of the coating, and best of all no chemical concerns leaching into your food -- there has been much debate/concern about this. I do not use nonstick pans for anything. <
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>I hope this is helpful. <
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>Cheers, <
>Neil <
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