Cheap Sit N Step 2-in-1 Activity Center (Baby Product) Price
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| CATEGORY: | Baby Product |
| MANUFACTURER: | Kolcraft |
| FEATURES: | Converts from stationary activity center to walk-behind walker, Includes 20 activities and 9 toys; multiple height positions, Activity center rocks, spins, and bounces; locking base for safety, Wide stance and easy rolling wheels on walker make learning to walk easier, Snack area and cup holder on tray; uses 3 AAA cell batteries (not included) |
| MEDIA: | Baby Product |
| # OF MEDIA: | 1 |
| UPC: | 031878019344 |
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Customer Reviews of Sit N Step 2-in-1 Activity Center
Somewhat disappointed I registered for this when I was pregnant and received it as a gift. I wish I would've registered for a different one now. It was a long time before my son was able to touch the base with his feet so for the longest time we had to put a box under him so that he could stand up. There is no height adjustment! He would sit in it and play for awhile but every now and then he would start crying as if he was in pain. My mother-in-law thinks that the ball release was pinching him but we haven't been able to confirm. My mom bought my son an actual walker for Christmas and he prefers it over this. We also just purchased him a jumparoo that I am sure he will enjoy! My advice to all parents is to shop around. You may be able to find something that will work better for your little one!
Concerned First Time Mommy
I recieved this activity center as a gift for my 4 month old son. I didn't have problems with paint chips however the pop-up doesn't really pop, it gets stuck all of the time. The other problem I see is the seat, my child's legs were rubbed raw after only sitting in it for about 15min. The other problem is he has hit his head on some of the plastic parts and has cut himself on the plastic book edges. I think this is a good toy for an older child but not for a 4 month old.
Poor Customer Service - Defective Parts
I purchased the Kolcraft Sit & Step and my son loved it. However, it had 3 faulty parts on it. I was a little set back by Lynn the Customer Service Representative and her attitude. The lack of concern for the defects on the product is somewhat alarming. Kolcraft is willing to send replacement parts so long as part itself was not expensive. On the box itself it has a number to call for Customer Service and states not to return the product to the store because it can not be re-sold. I tried it their way by calling the Customer Service line and found that this company needs some serious help with their service techniques.
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>Defective Parts:
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>Tray & Base - the Tray latch that is attached by the manufacture at the plant had a stripped screw hole. This is a safety feature on the Toy itself and Kolcraft refused to replace this part.
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>Walk Behind Frame - Left hand back corner cracked and chipped. They are willing to replace this part. It is a less expensive part.
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>Discovery Center Toy - After loading in new batteries and double checking to make sure the batteries are placed in correctly the toy, it did not work. Kolcraft insisted that I placed the batteries in wrong. It doesn't take a Masters in Engineering to put batteries in a toy. Negative means Negative and Positive means Positive. They stated that it might be a problem with the batteries not making contact with the points. It is a known problem but they want me to send back the defective part at my expense.
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>My recommendation for anyone buying a Kolcraft toy is NOT to deal with Kolcraft. Return the toy directly to the store.
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>As I stated before, I attempted to do it their way to save them some expense of having the store return the toy to them but they are not willing to work with their customers. I will never again buy a Kolcraft product.
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