Cheap Saeco 00034 Incanto Sirius Super Automatic Espresso/Coffee Machine (Kitchen) Price

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Customer Reviews of Saeco 00034 Incanto Sirius Super Automatic Espresso/Coffee Machine

A Nightmare
I'll begin by stating that when the machine is working it produces terrific ristretto, espresso and americano. The frothing unit also functions well when working. The problem is that it is an unreliable machine that breaks down very frequently. I have had several replacements and some haven't even worked out of the box! This is clearly the least reliable product I have ever owned in any category. I don't understand why the company just doesn't recall them, destroy them and move on to a design that will reflect quality and concern for their customers. My advice is to avoid the Saeco Incanto Sirius at any cost.

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exasperation
I purchased a Sirius Incanto coffee machine a little more than 1 month ago. I had problem immediately. The first machine snapped and popped then I asked for coffee and it would grind my coffee and discard it to the dreg drawer, dry. Would not make coffee. I spoke to the techie at Cafe West and he agreed that the machine probably needed a new brew group and sent another. I inserted the unit and the machine did the same thing: snap, pop, rattle, discard ground coffee, stop. <
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>I called again (it's an expensive item), they sent a different machine and I returned the first unit. OK, works much better. Still a noisy item and has begun a/o today throwing out the ground coffee without making coffee. And although there are plenty of beans in the hopper, won't make coffee unless I add more. <
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>Not my best purchase but, when it does cooperate and make me some coffee, it is heavenly. <
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As easy as it gets
Have had this unit for about 4 months now. It gets a lot of use in my house. <
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>Pros: Grinds the beans to order. Makes delicious coffee and espresso. Steams and froths milk. Looks great. Ultra-easy to use. No problems so far. <
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>Cons: Some functions took a little figuring out. (Manual not very helpful). Cleaning is easy once you figure it out, but getting the hang of removing the dregs tray took some time and reps. The qualitative difference in your brew from the different settings was not apparent at first, so it takes some time to get them lined up to deliver the drink you want. Water reservoir is too small (holds about 15 cups of water, but we are always filling it). "Dregs holder full" message is automatic after a certain number of brews (10, I think), and will not allow you to continue making coffee until you have emptied the dregs container. This is easy, but it is not dictated by whether or not the container actually is full (if you emptied the container after 4 brews, it would still come on 6 brews later regardless). <
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>This is a heavy, substantial unit, and while there is some plastic involved on the inside, it does seems that it will last a long time. I hope so, because it wasn't cheap, but it really does deliver the goods. Your coffee is only as good as the beans and water you put into it. The 4-star (vs. 5 possible) rating is only for the niggly little usability Cons listed above, none of which affect the quality of the coffee or the durability of the machine, which are first-rate.