Cheap Oster 1.1 cu. ft. Stainless Steel Combination Microwave Grill - OMW1199 (Kitchen) Price

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Customer Reviews of Oster 1.1 cu. ft. Stainless Steel Combination Microwave Grill - OMW1199

Support nonexistent
I loved the look of the product, and its apparent functionality. The dial instead of the touch-pad and "idiot buttons" was very attractive, as well as the grill feature. After getting the unit unpackaged and set up, however, I could not get the microwave function to work for more than five seconds before it would shut itself off. The user's manual is paltry and rather useless, considering the unique functions of the grill/microwave. It also provided no troubleshooting options. A call to the toll-free number on the back, after three minutes pushing buttons, provided an operator who gave me two other toll-free numbers to "try", both of which let nowhere. A visit to their website yielded no references at all to the product, so I left a message. I received an acknowledgment that they'd get back to me within 48 hours. Upon hitting reply to their message 60 hours later, the message "magically" changed to "due to the high volume of email requests, will respond within 5 Business days". It appears that no one wants to take responsibility for the unit, which is too bad because it appears to be a very good niche product. The grill portion worked just fine, though the casing (metal and glass) became extremely hot, so I would not be comfortable leaving *anything* sitting on top of it. Needless to say, it's going back to the store.

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The Best
Ive been using a microwave since they were invented. This Oster is the finest I have ever used. Stainless steel inside and out. The radient ellement lets you heat up a few slices of pizza for example in 2 min nice and hot but without the soggy mush a normal oven will yield. <
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>Anyways... I love cooking and i love this oven. Its an incredible bargain. Should be twice the price!