Cheap Mintek MDP-1815 8.5 In Port Dvd Player (Electronics) Price

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Customer Reviews of Mintek MDP-1815 8.5 In Port Dvd Player

Unreliable
I actually bought three of these units for 5x per year car trips for my 5 children. Two of the units still work, although the battery life is not long (2 movies tops, if that). The third unit broke -- the little button that shuts off the player if the unit is closed is permanently depressed, so it never plays. I am not having much luck with customer service. The phone number for the portable DVD player support is permanently busy. I've sent an e-mail, but not much luck. I didn't save my receipt, so not sure this thing will be worth fixing. I purchased at Costco, so a return -- even if I had the receipt -- is out the question.

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Didn't even make it a year
Very disappointed in this movie player. It has failed after 9 months of occasional use. It says no disc. I can't find my sales receipt from when I bought it and their website says I need it even if I had registered it orginally. <
> <
>Trying a different brand now, hope it lasts longer.

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Unsatisfactory battery life and lousy customer service
I purchased a Mintek MDP-1815 portable DVD player on July 10, 2005. It was used somewhat infrequently, primarily on long car trips with my grandchildren. Occasionally, I loaned it to my daughter for her use with the grandchildren during their long car trips. It worked fine until about April 2006, when the battery [properly charged before the trip] "died" shortly after the grandchildren started watching a movie. During the next attempt to use the unit on a road trip [following an overnight charging], the unit played for one movie and then stopped function, even though it was plugged into the vehicle's 12-volt electrical outlet. I subsequently called Mintek on July 25, 2006 and talked to their Customer Service Department, at which time I told them that the unit's battery would not hold a charge and would not function in a vehicle, even when plugged into a 12-volt outlet. The customer service representative told me to send to Mintek the battery and a copy of the sales receipt, and they would send me a new battery. Having just moved from one state to another, I let a month lapse before sending the battery. I have now received a telephone call from Mintek telling me that they would not send a replacement battery, since I let "too much time lapse" before sending the defective battery to them. So their one-year warranty is being "strictly" adherred to, even though I had the problem start before the year had expired and was told by their representative that they would replace the defective battery. I feel like I gave them adequate justification to replace a defective product, but they do not stand behind their warranty. I will be returning the player to the store where it was purchased, and even if I do not get a refund the retailer will be aware that the Mintek product was sorely deficient. I will never buy another Mintek product.