Cheap Dazzle DVD Recorder (Software) (Windows XP) Price

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Customer Reviews of Dazzle DVD Recorder

Terrible
First let me say that after using Windows Vista for a almost a year at home, I have found it to be a very stable, very intuitive OS that is great at fixing problems itself, creating its own firewall rules, etc. The version of Dazzle Pinnacle that I bought said "Vista Compatible" on the box. After months of trying, and help from my Elec & Comp Engineer friend, I gave up. He even tried to use it on his XP computer, no good. I cannot get the Studio to work at all, and Instant DVD Recorder only works for certain types of small files. Avoid this junk, get the StarTech USB 2.0 Video Capture cable instead and you'll be MUCH happier with it. Remember to install its software before its hardware.

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Customer Service Awesome for Vista Support
Package advertises Vista Compatable says drivers are online. This seriously took me quite a while to get it working in the Vista environment, however if you are prepared for this (read the reviews and you'll see). Customer service has an online support ticket for help and they are truly awesome, I did have to waste a few DVD's with their try this and try that, however now that I have it working for what I wanted it for I am up to my lightscribe DVD's and I absolutely love this product.

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Has potential to be great product, but falls a bit short
Everyone seems to have a different experience with this product. Many people report bugs/software problems and that is because there are some. I find the hardware portion of this product works quite well and the video captures are of a good quality. Unfortunately, most unfortunately, the software bites. You can capture good video, but you cannot use this software to burn a DVD. The menu generator, where you can design a menu and select chapters every x number of minutes gets hung up all the time and says "generating disc menus" and you have to force shut down the program, or computer. I will be looking around to see if they release any software updates or fixes that will take care of this, but I don't know how hopeful I should be. If anyone has a solution for these burning errors and hanging up on generating disc menus, PLEASE POST IT! I know I'm not the only person who's had this trouble because many people report having the same trouble. I will just have to use this product for the video capture stage and edit/burn with something else. I was very disappointed that I could not do everything with this product. It is supposed to be an all-in-one solution; if they fixed some small software bugs it could be great, but as it stands it is next to worthless.