Cheap 3Com OfficeConnect External Cable Modem (Electronics) Price
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| CATEGORY: | Electronics |
| MANUFACTURER: | 3Com |
| FEATURES: | Built-in filters (MAC and 32 IP) and a 56-bit security key protect data privacy, Supports VoIP, integrated firewall, VPN, and other advanced features, USB port simplified installation on a Windows Me/2000/98 PC, 10BASE-T port connects one computer or up to 15 on a LAN, Fast throughput capability: Up to 42 Mbps down, 10 Mbps up |
| MEDIA: | Electronics |
| MPN: | 3CR29210 |
| # OF MEDIA: | 1 |
| ACCESSORIES: | |
| UPC: | 662705316642 |
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Customer Reviews of 3Com OfficeConnect External Cable Modem
good product At the beginning, I got the same time-out(20 minutes) problem, after calling AT&T many times(more than 10), they realized this is because I had not registered the cable modem with their server. After I registered it with their server, time-out issue is gone. There is a tech who visited my apartment to install the system for me. I just wonder this should be the very first step, how come it looks none of AT&T's support knows it?
Firmware Problems...
3COM cable modems apparently have firmware problems that cause the connection to your cable provider to time-out, so you get a tempermental connection and have to try a bunch of resets to get it going again. My cable provider sadi that as long as it was DOCSIS compatible, it shouldn't be a problem - now I know why not a single 3COM was listed as "supported / approved" on their website (for anyone who cares - I'm with Cox Cable in Northern Virginia).
Get something else that'll actually work. Sure wish I'd known better...
Disappointed
I bought this modem in January of 2002. Since March, I have had problems with the cable connection: I had many issues where the modem was very tempremental and would work as and when it desired. Not knowing that it was the modem that was the problem, I got into a large skirmish with the cable company. To prove that their line was not faulty, they installed their surfboard modem and that worked. Since July, I have been trying to contact 3Com. Cant find a number anywhere! The few numbers that are mentioned on their website take more than 4 hours to transfer to the customer service person at which time the line disconnects. I am fed up and dont know what to do.