Cheap 20 Stems Orange & Yellow Striped Orchids in Vase (Kitchen) Price

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Customer Reviews of 20 Stems Orange & Yellow Striped Orchids in Vase

Extremely Poor Customer Service
I ordered cut flowers to be delivered within 2 days to a relative at a hospital. When the flowers did not arrive, I called 1888Orchids and they said the problem is with FedEx, not them. So I then contacted Fedex and they said 1888Orchids did not give them the shipment on time. I then called them back and they said "we've been really busy so it went out a day later". So they essentially lied first, and then admitted what really happened. They never thought to notify me of the delay. Meanwhile, my relative is waiting all day for flowers that didn't arrive. They were eventually delivered, but I don't understand why 1888Orchid didn't have the sense to at least tell me about the delay so I could let my relative know. It is just irresponsible and unprofessional.

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Worst Customer Service Experience Ever
The flowers look beautiful in their photographs and the prices sure make it seem like a great value...but BEWARE. "Bad" doesn't begin to describe the customer service I received. It was a nightmare from beginning to end. It started with a botched up delivery date. I called their "customer service" number several times only to be transferred to dead air. I emailed their "customer service" 3 times and never got a reply. When the item was finally delivered, I only got 1 of the 2 I ordered. I eventually got a hold of a live person, but was told to call back?! When asked why, he claims he was the only person working there. Then I was put on hold only to be hung up on. Geez louise. Enough is enough. NEVER AGAIN!